Terms of service

M.A.M.I. - Melbourne Aesthetic Medicine Institute

Terms of Service

Effective Date: 23/05/2025

1. Definitions

In these Terms:

  • “M.A.M.I.” means Medical Aesthetic Medicine Institute.

  • “You / Your / Practitioner” means an individual health practitioner using or enrolling in M.A.M.I.’s Services.

  • “Services” means all training courses, clinical practice modules, clinic-standards checking / audits, educational content, assessments, certificates, and any other resource provided by M.A.M.I.

  • “Registered Health Practitioner” means someone registered with AHPRA (or relevant State/Territory health regulation board) and legally authorised to perform medical or cosmetic injectable procedures under their registration and scope of practice.

2. Eligibility & Access

2.1 Only Registered Health Practitioners may enroll in or access the Services. By registering you confirm that you are currently registered, hold a valid registration number, and are legally permitted to perform non-surgical cosmetic injectable procedures in your jurisdiction.

2.2 If you are a nurse or other practitioner whose scope is dependent on delegation or supervision (or a prescribing medical practitioner), you acknowledge that you are responsible for ensuring proper supervision, valid prescriptions or orders, legal supply and storage of all prescription-only substances (e.g. Botox, dermal fillers), in accordance with the laws and regulations of your State or Territory.

2.3 M.A.M.I. reserves the right to refuse service, deny access, or revoke access to content or course outcomes if it appears that the Practitioner has misrepresented their registration status or lacks the legal authority to perform any procedures taught or assessed.

3. Purpose & Disclaimers

3.1 All content, instruction, materials, lectures, practicals, clinic audit / standard checking tools and feedback provided by M.A.M.I. are for educational purposes only, and are intended to supplement, not replace, the Practitioner’s clinical judgment, regulatory obligations, experience, or any legal or professional duties.

3.2 Completion of a M.A.M.I. course, workshop, or clinic audit DOES NOT:

  • confer or guarantee any legal authority to prescribe, administer, store, or order prescription-only or schedule-controlled medicines, unless you are already legally authorised to do so;

  • exempt you from any requirement under AHPRA, the Medical Board of Australia (or other National or State Boards), or from complying with State / Territory laws;

  • guarantee any employment, credentialing, licensure, accreditation, or recognition by regulatory or legal bodies.

3.3 All outcomes, patient outcomes, risks, side effects, complications, aesthetic results discussed in training are provided as examples or illustrations. Individual results will vary and no guarantee is made regarding results.

4. Regulatory Compliance & Duties

4.1 You agree to comply with the latest AHPRA guidelines for non-surgical cosmetic procedures, including but not limited to:

  • Guidelines for practitioners who perform non-surgical cosmetic procedures 

  • Guidelines for practitioners who advertise higher-risk non-surgical cosmetic procedures 

4.2 You must maintain ongoing competency, adequate training, sufficient experience, appropriate facility standards, infection control, safety protocols, emergency management, consistent documentation of informed consent, and patient screening practices as required by national and state regulations. 

4.3 If you advertise services, results, before/after images, testimonials, or claims, you must ensure all advertising and marketing practices are fully compliant with the AHPRA / National Board guidelines (e.g. not misleading, not targeting under-18s, including disclaimers about risk or variation, no influencer marketing if prohibited) after the advertising guidelines take effect on 2 September 2025. 

4.4 You accept that it is your responsibility to understand and comply with all State / Territory laws governing prescribing, storage, supply of schedule-4 medicines, clinic licensing, and professional liability, including scope of practice. M.A.M.I. provides no licence in those matters.

5. Assistance with Clinic Standards Establishment / Audit

5.1 When you engage M.A.M.I. for clinic audit or standards-checking, the audit will assess your clinic’s compliance with safety, facility, staffing, infection control, emergency preparedness, documentation, informed consent, patient screening etc., based on current legal and regulatory standards.

5.2 Audit results and recommendations are advisory. M.A.M.I. does not certify regulatory compliance, health department licensing, or guarantee that the clinic audit will satisfy all local legal or licensing requirements (unless explicitly stated in writing).

5.3 You agree to address any identified deficiencies, follow up recommended corrective actions, and maintain ongoing compliance. M.A.M.I. will not be liable for any regulatory penalties, patient harm, or legal action resulting from your clinic’s non-compliance or failure to adhere to legislation.

6. Intellectual Property & Use of Certification

6.1 All materials, content, images, lectures, course content, tools, audit checklists, etc., remain the intellectual property of M.A.M.I. or its licensors. Except as expressly authorised in writing, you may not reproduce, redistribute, publish, or commercially exploit them.

6.2 Any certificates or statements of completion issued by M.A.M.I. are valid only as proof you completed the relevant educational component. They do not imply regulatory, licensing, prescriptive, or scope-of-practice authorisation beyond what you yourself already hold.

7. Fees, Payment, Cancellation & Refunds

7.1 All course / audit / service fees must be paid according to the payment terms published by M.A.M.I. in advance of commencement (where relevant).

7.2 Cancellation / rescheduling of courses or audits must be requested in writing by a set deadline (as published). Late cancellations may incur forfeiture of fees or partial fees as per M.A.M.I.’s Cancellation & Refund Policy.

7.3 M.A.M.I. may change the fee schedule, course content, or services offered. Substantive changes will be notified in writing at least [14] days before effective date when possible.

8. Limitation of Liability

8.1 To the fullest extent permitted by law, M.A.M.I. excludes liability for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of or reliance on the Services, content, audit reports, or recommendations, including but not limited to any harm to patients, regulatory enforcement actions, or financial or reputational loss.

8.2 M.A.M.I.’s total liability to you for any claim arising under or relating to these Terms, whether in contract, tort or otherwise, is limited to the amount of fees you have paid to M.A.M.I. in respect of the specific Service that gave rise to the claim.

9. Indemnification

You agree to indemnify and hold harmless M.A.M.I., its officers, employees, agents, contractors, trainers, and auditors (“Indemnified Parties”) against any claims, liabilities, damages, losses, costs or expenses (including legal costs on a full indemnity basis) arising out of or connected with:

  • your breach of these Terms;

  • your failure to comply with your regulatory or legal obligations;

  • your misuse or misapplication of the training content or audit recommendations;

  • any injury, harm, or damage caused by you or your clinic, or by your use of the content / services provided;

  • any misrepresentation of your credentials, registration status, or scope of practice.

10. Privacy & Confidentiality

10.1 We collect, store, process, and use your personal information (including professional registration details, identity documents, clinic information) in accordance with our Privacy Policy and in compliance with the Privacy Act 1988 (Cth) and any applicable State/Territory privacy laws.

10.2 Information you provide as part of clinic audits, training, or assessments may be used by M.A.M.I. for internal quality assurance, research, reporting (anonymised if required), and improvement purposes, unless agreed otherwise in writing. You consent to such use.

10.3 You will maintain confidentiality of any proprietary or sensitive materials, trade secrets, or internal methods provided by M.A.M.I., except to the extent required by law.

11. Modifications to Terms

11.1 M.A.M.I. reserves the right to revise, amend, or replace these Terms at any time. Revised Terms will be published on our website, and practitioners will be notified (by email or otherwise) at least [14] days prior to material changes coming into effect.

11.2 Your continued participation in or using of the Services after the effective date of revised Terms means you accept those changes.

12. Governing Law & Dispute Resolution

12.1 These Terms are governed by the laws of the State / Territory in which M.A.M.I. is registered / operates (e.g. Victoria, if applicable), and the Commonwealth of Australia.

12.2 Any dispute arising out of or related to these Terms, or the use of the Services, shall first be attempted to be resolved through mediation. If unresolved, disputes may be submitted to the courts of the relevant State or Territory.

13. Severability & Entire Agreement

13.1 If any part of these Terms is invalid, unenforceable or prohibited under applicable law, that part shall be severed and the remainder of these Terms shall continue in full force.

13.2 These Terms represent the entire agreement between you and M.A.M.I. concerning the subject matter hereof and supersede all prior communications, understandings, or representations, whether oral or written.